প্রাইভেসি পলিসি

Welcome to Discount Point! Discount Point is a Bangladeshi AC e-commerce website offering a wide range of air conditioners from various local and international brands. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases. By using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information

When you visit our website or make a purchase, we may collect the following personal information:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (credit card details, bank account information, etc.)

Non-Personal Information

We may also collect non-personal information, such as:

  • Browser Type
  • IP Address
  • Device Information
  • Pages Visited
  • Time Spent on Pages
  • Referring URL

How We Use Your Information

Personal Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you regarding your order status and customer service inquiries
  • Send you promotional offers and updates (if you have opted in)
  • Improve our website and services

Non-Personal Information

We use non-personal information to:

  • Analyze website traffic and usage patterns
  • Enhance user experience
  • Improve our website’s functionality and content

How We Share Your Information

Third-Party Service Providers

We may share your personal information with third-party service providers to:

  • Process payments
  • Handle shipping and delivery
  • Manage email marketing and communications
  • Conduct data analysis

These third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Secure socket layer (SSL) encryption for online transactions
  • Regular security audits and updates
  • Restricted access to personal information within our organization

Despite our efforts, no security system is completely impenetrable, and we cannot guarantee the absolute security of your information.

Your Rights

Access and Correction

You have the right to access and correct your personal information held by us. You can update your information by logging into your account or contacting our customer service team.

Opt-Out

You can opt-out of receiving promotional emails from us at any time by following the unsubscribe link in the email or contacting us directly.

Data Deletion

You may request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information, except where we are required to retain it for legal or business purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and improve our services. You can control cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date at the top of this policy.